Introduction

Sant Kabir Trust ("we", "us", "the organisation") respects the privacy of users of this website. This Privacy Policy explains what information we collect, how we use it, and how we protect it, when you use our website, fill in a contact form, register as a volunteer, subscribe to a newsletter, or make an online donation.

Information We Collect

We may collect the following kinds of information, only where you voluntarily share it with us:

• Contact form: name, email address, phone number, message content.
• Volunteer registration form: name, contact details, area of interest, availability.
• Newsletter subscription: email address.
• Donation form: name, email, phone, address (for receipts), and — if you request an 80G tax-exemption receipt — additional information such as PAN.
• Payment information: payments are processed directly by our payment gateway partner, Razorpay (see "Payment Processing" below); we do not store your card, UPI, or bank details on our servers.

How We Use This Information

We use the information we collect solely for the following purposes:

• To respond to your questions or requests.
• To coordinate volunteer opportunities.
• To send newsletters and updates, if you have subscribed.
• To issue donation receipts and maintain donation records.
• To keep the website secure and functioning properly.

Payment Processing

All online donations made through this website are processed through our payment gateway partner, Razorpay. Your payment information (card number, UPI ID, net-banking details, etc.) is handled directly by Razorpay's secure systems and is never stored on our servers. Razorpay's own privacy policy and security standards apply to this processing.

Cookies & Analytics

This website does not currently use any third-party analytics or tracking tools. If any such tool is added in future, this policy will be updated accordingly.

Sharing of Information

We do not sell your personal information to any third party. We may share your information only in the following circumstances: with Razorpay for payment processing; with our email/SMS service providers for sending communications; with our technical service providers for website hosting; or where required by law.

Data Retention

We retain your information only for as long as necessary for the purpose it was collected, or as required by law (for example, donation records for tax/accounting purposes).

Your Rights

You may at any time request access to, correction of, or deletion of your personal information (subject to legal record-keeping requirements). To make such a request, please contact us at the details on our contact page.

Children's Privacy

This website does not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected such information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page, and the "Last updated" date will be revised accordingly.

Governing Law & Jurisdiction

This policy shall be governed by the applicable laws of India. The courts of PLACEHOLDER — INSERT JURISDICTION shall have exclusive jurisdiction over any disputes arising from it.